Missions

TSF deploys its teams to support the populations affected by Typhoon Kammuri, the Philippines' 20th tropical cyclone for 2019

TSF provides rescue organisations on the ground satellite connections following the Typhoon Mangkhut that caused deadly landslides.

TSF uses ICT at the heart of the migration crisis to meet the needs in telecommunication of migrant families

TSF supports the many rescue teams in the field, as well as the thousands of people affected by Typhoon Hagupit.

TSF supports the rescue teams in the field, as well as the thousands of people affected by Typhoon Haiyan from 7th November to 8th December 2013.

The October 15 earthquake on the island of Bohol affected nearly 400,000 people. TSF provided means of communication to local authorities to enable them to better organise their response. Humanitarian calling operations were also carried out to enable the inhabitants of the most affected cities to contact their families.

Typhoon Bopha, locally known as Pablo, hit the island of Mindanao on December 3, 2012, causing significant damage. TSF intervened from its base in Asia to provide the means of communication necessary for the coordination of relief, and allowed the affected communities to make a priority call to their relatives.

Typhoons Ketsana and Parma resulted in the deaths of more than 800 people and caused damage in 8 regions of the Philippines. A TSF team was operational in Manila less than 24 hours after the NDCC request. The telecom facilities installed by the team connected coordination centers in Manila, Tuguegarao and Tarlac; they also benefited UNDAC evaluation teams in 3 regions. More than 1070 calls were made to those affected, who were able to contact their family abroad.

Despite a peace agreement signed in 2003, the provinces of eastern DRC are the scene of repeated violence. In the district of Uélé alone, at least 135,000 people were displaced, 900 killed, and more than 700 kidnapped. At the request of UNICEF, TSF installed a telecom centre at the Monuc camp in Dungu. This connection allows United Nations agencies present to respond to the need of thousands of displaced people living on this huge camp.

Heavy rains at the end of 2007 caused severe floods that affected several communities in northern and eastern Bolivia. In addition to the 48 fatalities and 5 missing, more than 40,000 families were affected and depended on humanitarian aid. OCHA requested that TSF provide IT and telecom support to UNDAC teams assessing the needs of survivors. Two coordination centres were also connected by TSF in La Paz and Santa Cruz.

Following Typhoon Durian, which swept the Philippines on 1 December, Télécoms Sans Frontières immediately mobilised its teams to strengthen the relief efforts and offer communications to the affected population. The team from the Asian regional base collaborated with the National Centre for Disaster Coordination (NDCC)

Mitwaba is located in the Katanga region of southeastern Democratic Republic of Congo. This initially 4,000-strong village is now home to around 20,000 refugees following the conflict between Mai Mai rebels and the Congo's regular army. In May, the rebels surrendered their arms and improved security conditions, enabling the humanitarian community to support the population and local authorities. As a partner of the Emergency Telecommunications Cluster, TSF was in charge of ensuring the first emergency phase by implementing reliable telecom solutions in shared service and managing the transition for the duration of the emergency.